Shipping Policy

Shipping Area and Cost

El Corral Animal Shop Inc ships within the United States only. Shipping is free for all orders, with no minimum purchase.

Order Processing

Orders are processed within 1–3 business days. The order cutoff is 2:00 PM Pacific Time. Orders placed after the cutoff begin processing the next business day. Business days are Monday through Friday, excluding US public holidays.

Transit Time

Once dispatched, delivery generally takes 3–5 business days. Processing and transit are separate, so estimated total delivery is 4–8 business days. Delivery dates are estimates and may be affected by carrier delays, weather or holidays.

Tracking Your Order

When your order ships, we will email a shipping confirmation and tracking number. Follow the carrier link in that email to check its progress. If you have not received tracking after the processing period, please contact us with your order number.

Order Cancellation

To cancel before shipment, contact us as soon as possible. If we can cancel before dispatch, we will issue a full refund without an additional cancellation fee. Once shipped, the order is subject to our Refunds & Returns Policy.

Delivery Issues

Please check your delivery address before placing your order. If your cage or bird supplies arrive damaged, or your package is missing or delayed, contact us promptly with your order number and any helpful photographs so we can assist.

Contact Us

Store Name: El Corral Animal Shop Inc
Address: 2463 Slauson Ave, Huntington Park, CA 90255
Phone: +1 323 585 0977
Email: info@elcorralanimalshop.com

Opening Hours:
Monday to Saturday: 9:00 AM–4:30 PM
Sunday: 9:00 AM–1:00 PM
Pacific Time (local time)

Response Time: We respond within 24 hours.